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The Resource Social Media and Local Governments : Theory and Practice

Social Media and Local Governments : Theory and Practice

Label
Social Media and Local Governments : Theory and Practice
Title
Social Media and Local Governments
Title remainder
Theory and Practice
Creator
Subject
Language
eng
Member of
Cataloging source
MiAaPQ
Literary form
non fiction
Nature of contents
dictionaries
Series statement
Public Administration and Information Technology Ser.
Series volume
v.15
Social Media and Local Governments : Theory and Practice
Label
Social Media and Local Governments : Theory and Practice
Link
http://libproxy.rpi.edu/login?url=https://ebookcentral.proquest.com/lib/rpi/detail.action?docID=3567691
Publication
Copyright
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Related Items
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Preface -- Contents -- Part I: Concept, Policy and Perception -- Chapter 1: Social Media and Local Governments: An Overview -- 1.1 Introduction -- 1.2 Social Media: A Conceptual Framework -- 1.3 Reasons for Using Social Media in Local Governments -- 1.4 The Local Government - Social Media Relationship: A Cyclical Process -- 1.5 The Benefits of Social Media to Local Governments -- 1.6 Risks and Barriers for Local Governments -- 1.7 Literature Review and Future Studies -- References -- Chapter 2: Designing Social Media Policy for Local Governments: Opportunities and Challenges -- 2.1 Introduction -- 2.2 Integrating Social Media to Policy-Making in Local Governments -- 2.3 The Necessity of Social Media Policy for Local Governments -- 2.4 Designing Social Media Policy for Local Governments -- 2.4.1 Setting Goals, Objectives, and Measurement Criteria -- 2.4.2 Formulating Social Media Policy -- 2.4.3 Policy Alternatives for Regulation of Social Media in Local Governments -- 2.4.3.1 Strategy Documents -- 2.4.3.2 Guidelines, Protocols, and Standards -- 2.4.3.3 Alternative Tools -- 2.4.4 Implementation of Policy -- 2.4.5 Evaluation of Policy Achievements -- 2.5 Engagement of Social Media Policy into Local Governments: Problems and Prospects -- 2.6 Conclusion -- References -- Chapter 3: Policymakers' Perceptions on the Citizen Participation and Knowledge Sharing in Public Sector Delivery -- 3.1 Introduction -- 3.2 Web 2.0 Technologies and the Co-production of Public Services -- 3.3 Policymakers' Perceptions on Web 2.0 Implementations and its Potential for Citizen Engagement, Improvement of Technological Innovation and Knowledge Sharing in Public Sector Services Delivery -- 3.3.1 Sample Selection -- 3.3.2 Methodology of Research -- 3.3.3 Analysis of Results -- 3.4 Discussions -- 3.5 Conclusions -- 3.6 Appendix -- References -- Part II: Presence and Use
  • Chapter 4: Facebook Use in Western European Local Governments: An Overall View -- 4.1 Introduction -- 4.2 Government-Citizen Collaboration: The Role of Social Media and Related Challenges -- 4.3 Sample, Research Design, and Methods -- 4.4 Analysis of Results -- 4.5 Discussion -- 4.6 Conclusions -- Appendix -- References -- Chapter 5: Social Media and Local Government in Canada: An Examination of Presence and Purpose -- 5.1 Introduction -- 5.2 Literature Review: Gov 2.0, Participative Governance and Social Media -- 5.3 Methodology: An Examination of Presence and Purpose -- 5.3.1 Service Delivery: Social Media as Informing -- 5.3.2 Political vs. Administrative Usage and How They Are Linked -- 5.4 Discussion and Lessons Learned: Opportunities and Challenges -- 5.5 Conclusion -- References -- Chapter 6: Social Media in Local Governments in Mexico: A Diffusion Innovation Trend and Lessons -- 6.1 Introduction -- 6.2 Literature Review -- 6.3 Methodology -- 6.4 Findings and Discussion -- 6.4.1 Findings -- 6.4.2 Discussion -- 6.5 Conclusions and Recommendations -- Appendix -- References -- Chapter 7: Social Media Adoption and Use by Australian Capital City Local Governments -- 7.1 Introduction -- 7.2 Literature Review -- 7.2.1 E-Government Adoption in Australian Local Governments -- 7.2.2 E-Government 2.0 Adoption and International Local Governments -- 7.2.3 Social Media Adoption by Local Governments -- 7.3 Local Government in Australia -- 7.4 Methodology -- 7.4.1 Web Site Review -- 7.4.2 Twitter Sentiment Analysis -- 7.5 Results -- 7.6 Discussion -- References -- Part III: Adoption and Diffusion -- Chapter 8: Adopting Social Media in the Local Level of Government: Towards a Public Administration 2.0? -- 8.1 Introduction -- 8.2 Theoretical Framework: Social Technologies to Innovate Public Administrations -- 8.3 Analytic Strategy and Methodology
  • 8.4 Data and Results -- 8.4.1 Departments Responsible for the Management of Social Media -- 8.4.2 The Introduction of Policies or Guidance for the Use of Digital Social Media -- 8.4.3 Principal Social Technologies Employed -- 8.4.4 Motivations for the Use of Social Media -- 8.4.5 Perception About the Level of Development of Social Media -- 8.4.6 Inhibitors in the Use of Social Media -- 8.5 Discussion and Conclusions -- References -- Chapter 9: Greek Local E-Government 2.0: Drivers and Outcomes of Social Media Adoption -- 9.1 Introduction -- 9.2 Literature Review -- 9.2.1 E-Government 2.0: An Emerging Paradigm Shift -- 9.2.2 Social Media Implementation Strategies -- 9.3 Conceptual Framework -- 9.3.1 Drivers of Social Media Adoption -- 9.3.2 Citizens' Participation Through Social Media: Myth or Measurable Reality -- 9.4 Methodology -- 9.5 Results -- 9.6 Discussion -- 9.7 Conclusions -- 9.8 Limitations and Future Research Suggestions -- References -- Chapter 10: The Diffusion of Microblogging in the Public Sector: Evidence from Chinese Provinces -- 10.1 Introduction -- 10.2 The Use of Microblogging in Chinese Public Sectors -- 10.3 Theory and Hypotheses -- 10.3.1 Institutional Characteristics -- 10.3.2 Jurisdictional Attributes -- 10.3.3 Leaders' Championship and Advocacy -- 10.3.4 Inter-Jurisdictional Diffusion Effects -- 10.4 Methods -- 10.4.1 Sample and Data Sources -- 10.4.2 Dependent Variables -- 10.4.3 Independent Variables -- 10.4.4 Analytic Methods -- 10.5 Results -- 10.6 Discussions -- 10.7 Conclusion -- References -- Part IV: Communication and Citizen Engagement -- Chapter 11: Digital Civic Participation in Australian Local Governments: Everyday Practices and Opportunities for Engagement -- 11.1 Introduction -- 11.2 Social Media and Civic Engagement in Digital Local Government -- 11.3 The Australian Context -- 11.4 Methodology
  • 11.5 Digital Civic Engagement with Australian Local Governments -- 11.5.1 Information Dissemination and Service Delivery -- 11.5.2 Civic Participation -- 11.6 Challenges for Local Digital Engagement -- 11.6.1 Barriers to Rural Digital Practices -- 11.6.2 Limitations of Urban Digital Practices -- 11.7 Conclusion -- References -- Chapter 12: The Use of Facebook to Promote Engagement with Local Governments in Spain -- 12.1 Introduction -- 12.2 Theoretical Framework and Literature Review -- 12.2.1 Local Population Size -- 12.2.2 Economic Capacity -- 12.2.3 Political Ideology -- 12.2.4 Political Competition -- 12.2.5 Internet Use Among the Population -- 12.2.6 Municipal Debt -- 12.3 Methodology -- 12.3.1 Descriptive Analysis -- 12.3.2 Explanatory Analysis -- 12.3.3 Sample -- 12.4 Results -- 12.5 Discussion -- 12.6 Conclusions -- Appendix -- References -- Chapter 13: Social Media and the City: Analyzing Conversations in Municipal Facebook Pages -- 13.1 Introduction -- 13.2 Research Questions and Hypotheses -- 13.3 Methodology -- 13.4 Findings -- 13.4.1 Facebook Presence -- 13.4.2 Engagement Measures of Municipal Facebook Pages -- 13.4.3 Post Origin and Engagement -- 13.4.4 Comparing Activity and Engagement in Election and Non-election Periods -- 13.4.5 Distribution of Fans by Municipality and Period -- 13.5 Discussion -- 13.6 Summary and Conclusions -- References -- Part V: Local Campaigns and Elections -- Chapter 14: The Net Effect of Social Media on Election Results: The Case of Twitter in 2014 Turkish Local Elections -- 14.1 Introduction -- 14.2 Background -- 14.2.1 Social Media and Election Campaigns -- 14.2.2 Literature Review: Identifying the Gap -- 14.3 An Empirical Study: Net Effect? -- 14.3.1 Method -- 14.3.2 Data and Model -- 14.3.3 Findings -- 14.4 Discussion -- Conclusion -- References
  • Chapter 15: Social Media Indicator and Local Elections in the Netherlands: Towards a Framework for Evaluating the Influence of Twitter, YouTube, and Facebook -- 15.1 Introduction -- 15.2 Method and Introducing the Theoretical Framework -- 15.3 Results of the Pilot Study During Local Municipal Elections in the Netherlands -- 15.4 Discussion -- 15.5 Conclusion -- References -- Part VI: Emerging Issues -- Chapter 16: Branding Cities in the Age of Social Media: A Comparative Assessment of Local Government Performance -- 16.1 Introduction -- 16.2 Branding Places in a Digital Environment -- 16.2.1 Moving from Spaces to Places -- 16.2.2 Place Branding and Social Media -- 16.3 Methodology -- 16.4 Findings -- 16.5 Discussion -- 16.6 Conclusions and Recommendations -- References -- Chapter 17: Social Media Use in Crisis Communication Management: An Opportunity for Local Communities? -- 17.1 Introduction -- 17.2 Crisis Management: From Traditional to Social Media -- 17.3 Social Media Offer New Tools for Crisis Communication Management -- 17.4 The Use of Social Media in Local Communities Facing Crisis Scenarios -- 17.5 Twitter as a Tool for Crisis Management in the Local Context -- 17.6 Some Lessons from the Madrid Arena Crisis as a Case Study -- 17.7 Discussion -- 17.8 Conclusions -- References
http://library.link/vocab/cover_art
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Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b4383809'}
Extent
1 online resource (333 pages)
Form of item
online
Isbn
9783319177229
Media category
computer
Media MARC source
rdamedia
Media type code
c
Sound
unknown sound
Specific material designation
remote

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