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The Resource Service management for competitive advantage, James A. Fitzsimmons, Mona J. Fitzsimmons

Service management for competitive advantage, James A. Fitzsimmons, Mona J. Fitzsimmons

Label
Service management for competitive advantage
Title
Service management for competitive advantage
Statement of responsibility
James A. Fitzsimmons, Mona J. Fitzsimmons
Creator
Contributor
Subject
Member of
Series statement
McGraw-Hill series in management
Service management for competitive advantage, James A. Fitzsimmons, Mona J. Fitzsimmons
Label
Service management for competitive advantage, James A. Fitzsimmons, Mona J. Fitzsimmons
Publication
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Bibliography note
Includes bibliographical references and indexes
http://library.link/vocab/cover_art
https://contentcafe2.btol.com/ContentCafe/Jacket.aspx?Return=1&Type=S&Value=9780070212176&userID=ebsco-test&password=ebsco-test
Dimensions
24 cm.
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b1252818'}
Extent
xviii, 462 p.
Isbn
9780070212176
Isbn Type
(alk. paper)
Lccn
93-35762
Other physical details
ill.

Library Locations

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      110 8th St, Troy, NY, 12180, US
      42.729766 -73.682577
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