Coverart for item
The Resource Reference and information services : an introduction, general editors, Richard E. Bopp, Linda C. Smith, (electronic resource)

Reference and information services : an introduction, general editors, Richard E. Bopp, Linda C. Smith, (electronic resource)

Label
Reference and information services : an introduction
Title
Reference and information services
Title remainder
an introduction
Statement of responsibility
general editors, Richard E. Bopp, Linda C. Smith
Contributor
Subject
Language
eng
Member of
Cataloging source
N$T
Illustrations
  • illustrations
  • maps
Index
index present
Literary form
non fiction
Nature of contents
  • standards specifications
  • bibliography
Series statement
Library science text series
Reference and information services : an introduction, general editors, Richard E. Bopp, Linda C. Smith, (electronic resource)
Label
Reference and information services : an introduction, general editors, Richard E. Bopp, Linda C. Smith, (electronic resource)
Link
http://libproxy.rpi.edu/login?url=http://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=8769
Publication
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Related Items
Bibliography note
Includes bibliographical references and indexes
Color
multicolored
Contents
  • Guidance
  • Instruction
  • Some Current Trends and Issues
  • Library Systems and Networks
  • Electronic Reference Services
  • Stress and Burnout
  • Staffing the Reference Desk
  • Evaluation and Performance Appraisal
  • The Future of Reference Services
  • Defining Reference Service: A Reprise
  • History and Varieties of Reference Services
  • Ethical Aspects of Reference Service
  • Richard E. Rubin
  • Introduction and Historical Background
  • Ethical Guidance in the Contemporary Ethical Environment
  • Ethical or Professional Codes
  • The First Amendment
  • Some Major Ethical Issues Facing Reference Librarians and Other Information Professionals
  • The Tension Between Protecting the Right of Access and Protecting Individuals or Society from Harm
  • Issues Related to Equality of Access to Information
  • Copyright Issues
  • Charles A. Bunge, Richard E. Bopp
  • The Reference Interview
  • Richard E. Bopp
  • Overview of the Successful Interview
  • Attitudes and Characteristics of the Reference Librarian
  • Interviewing Principles
  • Steps in the Reference Interview
  • Opening the Interview
  • Negotiating the Question
  • The Search Process
  • Communicating the Information to the User
  • Definitions and Development
  • Closing the Interview
  • The Reference Environment
  • Interviews for Specific Situations
  • Readers' Advisory Interviews
  • Reference Services and the Reference Librarian
  • Developments in the History of Reference Services
  • The Literature of Reference Services
  • Reference Services: Varieties and Approaches
  • Information
http://library.link/vocab/cover_art
https://contentcafe2.btol.com/ContentCafe/Jacket.aspx?Return=1&Type=S&Value=9780585091587&userID=ebsco-test&password=ebsco-test
Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b3124244'}
Edition
2nd ed.
Extent
1 online resource (xxiv, 626 p.)
Form of item
online
Isbn
9780585091587
Isbn Type
(electronic bk.)
Other physical details
ill., maps.
Specific material designation
remote

Library Locations

    • Folsom LibraryBorrow it
      110 8th St, Troy, NY, 12180, US
      42.729766 -73.682577
Processing Feedback ...