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The Resource Managing in a service focused world : I, team, stewards and marketplace, Roger K. Williams

Managing in a service focused world : I, team, stewards and marketplace, Roger K. Williams

Label
Managing in a service focused world : I, team, stewards and marketplace
Title
Managing in a service focused world
Title remainder
I, team, stewards and marketplace
Statement of responsibility
Roger K. Williams
Creator
Author
Subject
Language
eng
Summary
In this book, Roger K. Williams adapts tried and trusted principles of IT service management (ITSM) into a framework for personal and professional development. He treats management as a service, presenting the idea that the effectiveness of a manager is best judged by the views of the key stakeholders: the manager themselves, their team, their leaders and their customers. The book takes its examples from IT service management, but the clear and direct style means that managers in any industry can understand and implement the ideas. It helps readers: create a personal development plan to improve management skills; increase their professional standing; understand how to work with a team to keep them engaged and working effectively; and work better with customers and external stakeholders, resulting in better, mutually beneficial relationships. --
Assigning source
Edited summary from book
Cataloging source
CtWfDGI
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Managing in a service focused world : I, team, stewards and marketplace, Roger K. Williams
Label
Managing in a service focused world : I, team, stewards and marketplace, Roger K. Williams
Publication
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
mixed
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b4315867'}
Extent
1 online resource
Form of item
online
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
Specific material designation
remote

Library Locations

    • Folsom LibraryBorrow it
      110 8th St, Troy, NY, 12180, US
      42.729766 -73.682577
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