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The Resource Implementing service quality based on ISO/IEC 20000 : a management guide, third edition, Michael Kunas, (electronic resource)

Implementing service quality based on ISO/IEC 20000 : a management guide, third edition, Michael Kunas, (electronic resource)

Label
Implementing service quality based on ISO/IEC 20000 : a management guide, third edition
Title
Implementing service quality based on ISO/IEC 20000
Title remainder
a management guide, third edition
Statement of responsibility
Michael Kunas
Title variation
Service quality based on ISO/IEC 20000
Creator
Contributor
Subject
Language
eng
Additional physical form
Available also in a print ed.
Cataloging source
CtWfDGI
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Implementing service quality based on ISO/IEC 20000 : a management guide, third edition, Michael Kunas, (electronic resource)
Label
Implementing service quality based on ISO/IEC 20000 : a management guide, third edition, Michael Kunas, (electronic resource)
Publication
Note
Title from title screen
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Bibliography note
Includes bibliographical references
Color
other
Computer file characteristics
Computer document.
Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b4357097'}
Edition
3rd ed.
Form of item
online
Issuing body
Digitized and made available by: Books24x7.com.
Specific material designation
remote
System details
Mode of access: Internet via World Wide Web
Type of computer file
Text.

Library Locations

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