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The Resource Implementing service quality based on ISO/IEC 20000 : a management guide, Michael Kunas

Implementing service quality based on ISO/IEC 20000 : a management guide, Michael Kunas

Label
Implementing service quality based on ISO/IEC 20000 : a management guide
Title
Implementing service quality based on ISO/IEC 20000
Title remainder
a management guide
Statement of responsibility
Michael Kunas
Creator
Subject
Language
eng
Cataloging source
MiAaPQ
Index
no index present
Literary form
non fiction
Nature of contents
dictionaries
Implementing service quality based on ISO/IEC 20000 : a management guide, Michael Kunas
Label
Implementing service quality based on ISO/IEC 20000 : a management guide, Michael Kunas
Link
http://libproxy.rpi.edu/login?url=https://ebookcentral.proquest.com/lib/connectny/detail.action?docID=1186302
Publication
Copyright
Related Contributor
Related Location
Related Agents
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Carrier category
online resource
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type MARC source
rdacontent
http://library.link/vocab/cover_art
https://contentcafe2.btol.com/ContentCafe/Jacket.aspx?Return=1&Type=S&Value=9781849284431&userID=ebsco-test&password=ebsco-test
Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b4060677'}
Edition
Third edition.
Extent
1 online resource (109 pages)
Form of item
online
Isbn
9781849284431
Isbn Type
(e-book)
Media category
computer
Media MARC source
rdamedia
Sound
unknown sound
Specific material designation
remote

Library Locations

    • Folsom LibraryBorrow it
      110 8th St, Troy, NY, 12180, US
      42.729766 -73.682577
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