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The Resource Enterprise Engineering : Sustained Improvement of Organizations

Enterprise Engineering : Sustained Improvement of Organizations

Label
Enterprise Engineering : Sustained Improvement of Organizations
Title
Enterprise Engineering
Title remainder
Sustained Improvement of Organizations
Creator
Subject
Language
eng
Member of
Cataloging source
MiAaPQ
Literary form
non fiction
Nature of contents
dictionaries
Series statement
Management for Professionals
Enterprise Engineering : Sustained Improvement of Organizations
Label
Enterprise Engineering : Sustained Improvement of Organizations
Link
http://libproxy.rpi.edu/login?url=https://ebookcentral.proquest.com/lib/rpi/detail.action?docID=4086754
Publication
Copyright
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Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • "Introduction" -- "Word of Thanks" -- "Contents" -- "List of Figures" -- "1: Is There Any Use in Changing?" -- "1.1 Six of One Half a Dozen of the Other" -- "1.2 What Is Real Change?" -- "References" -- "2: The Traditional View on Organizations" -- "2.1 The Organization as Black Box" -- "2.2 Big Organizations, Big Problems" -- "2.2.1 ABN AMRO: The Efficiency Ratio" -- "2.2.2 Integral Care" -- "2.2.3 Defense and ERP" -- "2.3 A Brief Outline of the Old Paradigm" -- "References" -- "3: A New Paradigm" -- "3.1 System Thinking: Hidden Connections Uncovered" -- "3.2 An Organization Is a Social System" -- "3.3 Language Is the Thread of the Organization" -- "3.4 The Rise of Enterprise Engineering" -- "References" -- "4: Under the Hood of the Organization" -- "4.1 An Example-Case: Maxico" -- "4.1.1 Background: Maxico" -- "4.1.2 Description of the Complaint Handling Process" -- "4.2 Cooperation Levels in Organizations" -- "4.2.1 The Datalogical Level" -- "4.2.2 The Infological Level" -- "4.2.3 The Ontological Level" -- "4.3 Levels in Maxico" -- "4.4 Modeling the Deepest Level" -- "4.5 The Organization Construction in More Detail" -- "4.5.1 From Function to Èlementary Actor RoleÂ"́ -- "4.5.2 From Process to Transaction" -- "4.5.3 Cancellation Patterns" -- "4.5.4 Other Construction Elements" -- "4.6 The Construction Model of Maxico" -- "4.7 From Construction Model to Process Model" -- "4.8 Focus Areas of the Enterprise Engineer" -- "4.8.1 AS IS and TO BE Models" -- "4.8.2 Organization Dimensions" -- "4.9 The Strategy as a Starting Point for the Organization Construction" -- "4.10 The Organization Construction as Starting Point for Organizational Design" -- "References" -- "5: Enterprise Engineering in Practice" -- "5.1 Finding Flaws in Organizations" -- "5.1.1 ECFs with Regard to the Role of the Initiator"
  • "5.1.1.1 ECF 1: Missing Initiator (â{u0080}{u0098}Redundant Workâ{u0080}{u0099})" -- "5.1.1.2 ECF 2: Unclear Initiator (â{u0080}{u0098}Unclear for Whomâ{u0080}{u0099})" -- "5.1.1.3 ECF 3: Missing Responsibility Initiator (â{u0080}{u0098}Not Interested in the Resultâ{u0080}{u0099})" -- "5.1.1.4 ECF 4: Missing Authority Initiator (â{u0080}{u0098}Unauthorized Workâ{u0080}{u0099})" -- "5.1.1.5 ECF 5: Missing Competence Initiator (â{u0080}{u0098}Donâ{u0080}{u0099}t Know What You Wantâ{u0080}{u0099})" -- "5.1.1.6 ECF 6: Split Request and Accept Initiator (â{u0080}{u0098}Requestor and Acceptor Have Incompatible Viewsâ{u0080}{u0099})" -- "5.1.1.7 ECF 7: Split Initiator (â{u0080}{u0098}Shattered Requestsâ{u0080}{u0099})" -- "5.1.1.8 ECF 8: Overlapping Initiator (â{u0080}{u0098}Double Requestorâ{u0080}{u0099})" -- "5.1.1.9 ECF 9: Missing Accept Initiator (â{u0080}{u0098}No Acceptanceâ{u0080}{u0099})" -- "5.1.2 ECFs with Regard to the Role of Executor" -- "5.1.2.1 ECF 10: Missing Executor (â{u0080}{u0098}Nobody Does the Workâ{u0080}{u0099})" -- "5.1.2.2 ECF 11: Unclear Executor (â{u0080}{u0098}From Pillar to Postâ{u0080}{u0099})" -- "5.1.2.3 ECF 12: Missing Responsibility Executor (â{u0080}{u0098}No Responsibility for the Resultâ{u0080}{u0099})" -- "5.1.2.4 ECF 13: Missing Authority Executor (â{u0080}{u0098}No Mandate to Do the Jobâ{u0080}{u0099})" -- "5.1.2.5 ECF 14: Missing Competence Executor (â{u0080}{u0098}Donâ{u0080}{u0099}t Know How to Do Itâ{u0080}{u0099})" -- "5.1.2.6 ECF 15: Split Promise and State Executor (â{u0080}{u0098}Promise Is Not Keptâ{u0080}{u0099})" -- "5.1.2.7 ECF 16: Split Responsibility Executor (â{u0080}{u0098}Shattered Executionâ{u0080}{u0099})" -- "5.1.2.8 ECF 17: Overlapping Executor (â{u0080}{u0098}Double Workâ{u0080}{u0099})" -- "5.1.2.9 ECF 18: Insufficient/Missing Information Executor (â{u0080}{u0098}Missing Key Information to Do the Jobâ{u0080}{u0099})" -- "5.1.2.10 ECF 19: Undesired Self-activation (â{u0080}{u0098}Undesired Own Initiativeâ{u0080}{u0099})" -- "5.1.3 ECFs with Regard to Transactions" -- "5.1.3.1 ECF 20: Missing Transaction (â{u0080}{u0098}No Awareness of Such Activity at Allâ{u0080}{u0099})" -- "5.1.3.2 ECF 21: Unclear Transaction (â{u0080}{u0098}Unclear Agreementsâ{u0080}{u0099})" -- "5.1.4 ECFs with Regard to Missing Information" -- "5.1.4.1 ECF 22: Unclear Acceptance Criteria (â{u0080}{u0098}I Didnâ{u0080}{u0099}t Get What I Asked forâ{u0080}{u0099})"
  • "5.2 The Approach of the Enterprise Engineer" -- "5.2.1 Step 1: Determining the Scope" -- "5.2.2 Step 2: First Inventory of the Research Area" -- "5.2.2.1 Appointing and Interviewing Persons in Key Positions" -- "5.2.2.2 Determining the Story and the Ontological Facts" -- "5.2.3 Step 3: Drawing up the Spreadsheet AS IS" -- "5.2.4 Step 4: Modeling the AS IS-Situation" -- "5.2.5 Step 5: Modeling of the TO BE Situation" -- "5.3 Applying Enterprise Engineering at Random?" -- "Reference" -- "6: The Scope of Enterprise Engineering" -- "6.1 Mergers and Takeovers" -- "6.2 Reorganizations" -- "6.3 Outsourcing" -- "6.4 Complexity Reduction and Control" -- "6.5 ERP Packages" -- "6.6 Implementation of Methods" -- "6.6.1 The Effect on the Organization Is Not Yet Known" -- "6.6.2 Methods Are Adjusted to Suit Specific Local Circumstances in Practice" -- "6.6.3 The Order Practice-Best Practice Standard Is Reversed" -- "6.6.4 A Real Implementation Has Not Yet Taken Place" -- "References" -- "7: A Number of Cases" -- "7.1 An Example Case as Refresher" -- "7.1.1 Brief Description of the Situation" -- "7.1.2 Composite Actor Roles" -- "7.1.3 Elementary Actor Roles" -- "7.1.4 Transactions" -- "7.1.5 Organization Boundary" -- "7.1.6 The Construction Model" -- "7.2 Case 1: Cooperation Within a Department" -- "7.2.1 Brief Description of the Situation" -- "7.2.2 Question and Approach" -- "7.2.3 The AS IS Model" -- "7.2.3.1 Determining the Reusability of a Software Component" -- "7.2.3.2 Acceptance of a New Component" -- "7.2.3.3 Acceptance of a Changed Component" -- "7.2.3.4 Release of a Component" -- "7.2.3.5 Use of a Component" -- "7.2.3.6 Removing a Component" -- "7.2.3.7 Storing Component in a Database" -- "7.2.4 The TO BE-Model" -- "7.2.4.1 Determining the Reusability of a Software Component" -- "7.2.4.2 Acceptance of a New Component"
  • "7.2.4.3 Acceptance of a Changed Component" -- "7.2.4.4 Release of a Component" -- "7.2.4.5 Use of a Component" -- "7.2.4.6 Removing a Component" -- "7.2.4.7 Storing Component in a Database" -- "7.2.5 Results" -- "7.3 Case 2: Cooperation Between Departments" -- "7.3.1 Brief Description of the Situation" -- "7.3.2 Question and Approach" -- "7.3.3 The AS IS Model" -- "7.3.4 The TO BE Model" -- "7.3.5 The AS IS Model" -- "7.3.5.1 What Are Delivery Criteria?" -- "7.3.5.2 Who Determines the Generic ICT Operations Criteria?" -- "7.3.5.3 Who Accepts the Delivery?" -- "7.3.6 The TO BE Model" -- "7.3.6.1 What Are the Delivery Criteria?" -- "7.3.6.2 Who Determines the Generic ICT Operations Criteria?" -- "7.3.6.3 Who Accepts the Delivery?" -- "7.3.7 Results" -- "7.4 Case 3: Purchasing Building Materials (VISI)" -- "7.4.1 Brief Description of the Situation" -- "7.4.2 The TO BE Model" -- "7.4.2.1 Purchaser Building Materials (CA2)" -- "7.4.2.2 Deliverer Building Materials (CA4)" -- "7.4.2.3 Buyer Building Materials (CA5)" -- "7.4.2.4 Data Deliverer Building Materials (CA3)" -- "7.4.3 Transactions Involved in the Purchase of Building Materials" -- "7.4.3.1 Transaction T9: Draft Contract" -- "7.4.3.2 Transaction T12 and T18: Ordering Building Materials" -- "7.4.3.3 Transaction T21: Deliver Building Materials" -- "7.4.3.4 Transaction T6 and T15: Inquire Article Data" -- "7.4.3.5 Transaction T24: Inquire Expected Delivery Data" -- "7.4.4 Conclusions" -- "7.5 Case 4: Complexity Control" -- "7.5.1 Brief Description of the Situation" -- "7.5.2 Question and Approach" -- "7.5.3 The AS IS Model" -- "7.5.3.1 No Check on Complexity Increase" -- "7.5.3.2 How to Check for Increased Complexity?" -- "7.5.3.3 Documenting Check Results" -- "7.5.3.4 Focus on Increased Complexity" -- "7.5.3.5 Focus on Complexity Reduction" -- "7.5.4 The TO BE Model" -- "7.5.5 Results"
  • "7.6 Case 5: Implementation of Agile/Scrum" -- "7.6.1 Brief Description of the Situation" -- "7.6.2 Question and Approach" -- "7.6.3 The AS IS Model" -- "7.6.4 Results" -- "7.7 Case 6: A Reorganization" -- "7.7.1 Brief Description of the Situation" -- "7.7.2 Question and Approach" -- "7.7.3 The AS IS Model" -- "7.7.3.1 What Is in a Release and Who Determines That?" -- "7.7.3.2 When Does Which Functionality Need to Be Used?" -- "7.7.4 The TO BE Model" -- "7.7.4.1 What Is Included in a Release and Who Determines This?" -- "7.7.4.2 When Do Which Functionalities Need to Be Taken into Use?" -- "7.7.5 The AS IS Model" -- "7.7.6 The TO BE Model" -- "7.7.7 The AS IS Model" -- "7.7.8 The TO BE Model" -- "7.7.9 Results" -- "7.8 Starting Small" -- "Reference" -- "8: Enterprise Engineering in Respect of Other Themes" -- "8.1 Enterprise Engineering and Corporate Culture" -- "8.2 Enterprise Engineering and Human Resource Management" -- "8.2.1 Exerting Control on the Way in Which a Request, Promise, State and Accept Are Performed" -- "8.2.2 Provide Clear Job Descriptions by Using Enterprise Engineering" -- "8.2.3 Explicitly Aligning Training Programs with Actor Roles" -- "8.3 Enterprise Engineering and RACI" -- "8.4 Enterprise Engineering and the Informal Organization" -- "8.5 Enterprise Engineering and Paying Attention to the People" -- "8.6 Enterprise Engineering and Lean" -- "8.6.1 Positive Points of Lean" -- "8.6.2 Lesser Points of Lean" -- "Reference"
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{'f': 'http://opac.lib.rpi.edu/record=b4384090'}
Extent
1 online resource (148 pages)
Form of item
online
Isbn
9783319241722
Media category
computer
Media MARC source
rdamedia
Media type code
c
Sound
unknown sound
Specific material designation
remote

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