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The Resource Emotion in the Library Workplace

Emotion in the Library Workplace

Emotion in the Library Workplace
Emotion in the Library Workplace
Authors explore application of the study of emotion in the library workplace and look at future trends in the area. Library managers will take away knowledge about how the library workplace can and should operate with consideration toward emotion, and will glean ideas for implementation with their own staff and services
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non fiction
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Advances in Library Administration and Organization
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Emotion in the Library Workplace
Emotion in the Library Workplace
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  • Front Cover -- Emotion in the Library Workplace -- Copyright Page -- Series Page -- Contents -- List of Contributors -- Editorial Advisory Board -- Preface -- Introduction: Emotions in the Library Workplace -- A Primer on Emotions in the Workplace -- Introduction -- What Are Emotions? -- What Purpose Do Emotions Serve? -- How Do We Use Emotions at Work? -- Emotional Labor -- Emotional Intelligence -- How Can We Increase Our Emotional Intelligence? -- Conclusion -- References -- The Potential of Mindfulness in Managing Emotions in Libraries -- Introduction -- The Role of Mindfulness -- The Effects of Mindfulness -- How Mindfulness Works -- The Social Effects of Mindfulness -- Discrimination and Non-Discrimination -- Compassion, Helpfulness, and Inclusion -- Managing Performance Stress -- Conclusion -- Implementing Mindfulness -- References -- Associations between Affect, Personality, and Job Satisfaction among Library Employees: Efficient and Ethical Assessment of Library Staff -- Affect -- Personality -- Job Satisfaction -- An Assessment Model: Assessing Employees of Academic Libraries at a Large Research University -- Purpose of the Study and Research Questions -- Assessment -- The Libraries and Participants -- Findings -- Conclusions -- Next Steps and Applications at Our Libraries -- Implications for Library Administrators -- Summary -- Acknowledgments -- References -- Constructing Authority in Professional Practice: Personal Reflections -- Professional Adequacy: Recent Literature -- Professional Adequacy and Authority: Views from the Field -- Flexibility as a Marker of Professional Authority -- Notes -- References -- Avoiding Burnout -- Introduction -- Background -- Burnout Definition -- Why Should We Care? -- Antecedents of Burnout -- Job and Role Characteristics -- Organizational Characteristics -- Personal Characteristics
  • Big Five Personality Factors -- Job Demands, Job Resources Model -- Job Characteristics Theory -- Positive Psychology -- Engagement -- Parenting/Leadership/Management Styles -- Effective Workplace Climate -- Value -- Flow -- Personal Bests -- Centrality of Relationships -- Fairness -- Survey Methodology -- Maslach Burnout Inventory -- Survey Results -- Summary of Activities, ER&L, and Local Libraries, N = 30 -- What the Library Can Do -- What the Library Can Do: Fairness -- What the Library Can Do: Connectedness -- What Library Management Can Do -- What the Individual Can Do -- Conclusion -- References -- Appendix -- Into the Weeds: Emotions and Deselection in the Library -- Introduction -- Background and Literature Review -- Weeding - Terminology, Criticism, and Practice -- Librarians and Library Staff Experiences with Weeding -- Librarian Weeding Styles -- Emotions and Weeding -- Library Vigilantes -- Methods -- Study Design -- Population and Sample -- Data Collection and Analysis -- Findings and Discussion -- Implications and Future Research -- Recommendations and Strategies -- Conclusion -- References -- Appendix A: Survey -- Appendix B: Content that Accompanied the Survey -- Emotional Intelligence: A Framework for the Competencies and Traits of Reference and User Services Librarians -- Emotional Intelligence -- Competencies and Traits for Reference Librarians -- Methodologies -- Measure -- Participants -- Results -- Discussion -- Conclusion -- References -- Legacy Practices: Implications for Leadership -- Introduction -- Literature Review -- Building Teams versus Individual Ownership -- Workflows -- Emotional Impact of Change -- Leading Change -- Findings -- Practical Implications -- Leading Change -- Generational Lens -- References -- Using Civility in the Form of Mindful Speech and Action to Cultivate Empathy among Library Employees
  • The Innate Problem and the Possible Solution -- What's So Important about Empathy? -- How Mindfulness Works -- Civility and Right Speech as a gateway to mindfulness -- Civility Initiatives in Libraries Nationwide -- Campus Support for Civility -- Initiatives toward Mindfulness and Civility within Our Library -- Cultivating Mindful Words and Mindful Actions -- Leadership Advice and Resources for Administrators -- Internet Resources -- Conclusion -- Notes -- Acknowledgments -- References -- Further Reading -- Appendix: Opinion Survey on Civility in the Workplace -- Let's Talk about How We Talk: Communication Agreements in the Library Workplace -- Introduction -- The Communication Agreement Defined -- Benefits to Using Communication Agreements -- Facilitating Communication Agreements -- Using the Communication Agreement for Conflict Management -- Intergenerational Communication and Conflict -- Cross-Cultural Communication and Conflict -- Evaluating Communication Agreements -- Conclusion -- References -- The role of intentional reflective practice and mindfulness in emotional self-regulation for library administrators -- Emotional Self-Regulation -- Overview of Emotional Self-Regulation Strategies -- Why Emotional Self-Regulation Is Important for Library Administrators -- Emotional Self-Regulation and Emotional Intelligence -- Emotional Self-Regulation, Emotional Labor, and Burnout -- Emotional Self-Regulation and Decision-Making -- Intentional Reflective Practice -- Reflection, Reflective Practice, and Critical Reflective Practice -- Reflective Practice in Librarianship -- Benefits of Intentional Reflective Practice for Administrators in Terms of Emotional Self-Regulation -- Mindfulness -- Benefits of Mindfulness for Administrators in Terms of Emotional Self-Regulation -- Practical Evidence-Based Techniques for Use by Library Administrators
  • Intentional Reflective Practice -- Mindfulness Meditation -- Summary and Areas for Future Research -- References -- Further Reading -- Afterword -- Introduction -- Broaden the Inquiry -- In Research -- In Practice -- Deepen the Inquiry -- In Research -- In Practice -- References -- Afterword -- About the Authors
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1 online resource (254 pages)
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