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The Resource Designing and Managing Industrial Product-Service Systems

Designing and Managing Industrial Product-Service Systems

Label
Designing and Managing Industrial Product-Service Systems
Title
Designing and Managing Industrial Product-Service Systems
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Contributor
Subject
Language
eng
Member of
Cataloging source
MiAaPQ
Literary form
non fiction
Nature of contents
dictionaries
Series statement
SpringerBriefs in Operations Management
Designing and Managing Industrial Product-Service Systems
Label
Designing and Managing Industrial Product-Service Systems
Link
http://libproxy.rpi.edu/login?url=https://ebookcentral.proquest.com/lib/rpi/detail.action?docID=4659713
Publication
Copyright
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Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • "Contents" -- "Chapter 1: Introduction" -- "1.1 Justification and Importance" -- "1.2 Challenge of Transition" -- "Chapter 2: Servitization: Service Infusion in Manufacturing" -- "2.1 Servitization: Transition Toward Services" -- "2.2 Definition of the Concept" -- "2.3 Commodization and Decommodization" -- "2.4 Manufacturing and Service Organizations" -- "2.5 New Service Development" -- "2.5.1 Service Blueprinting" -- "2.5.2 Service Innovation and Business Models" -- "2.6 Product Life Cycle as Platform of Servitization" -- "2.6.1 Life Cycle for Machinery Delivery" -- "2.6.2 Software Process Life Cycle" -- "2.7 The Servitization Paradox" -- "Chapter 3: Integrated Product-Service Systems" -- "3.1 Types of Industrial Services" -- "3.2 Product-Service System" -- "3.3 Benefits of PSS" -- "3.4 Characteristics of PSS" -- "3.5 Barriers to PSS" -- "3.6 Steps Toward Integrated Product-Service Systems" -- "Chapter 4: Strategic Improvements Through Industrial Services" -- "4.1 Classification of Industrial Services" -- "4.2 From Goods-Dominant to Service-Dominant Logic" -- "4.3 Goods-Dominant Logic vs. Service-Dominant Logic" -- "Chapter 5: Improving Marketing and Operations Strategy Through Industrial Services" -- "5.1 Coproduction of Service Offering and Customer Experience Management" -- "5.2 Increasing Competitiveness Through Service-Dominant Logic" -- "5.3 Global Service Strategies: Service as a Means of Expanding Business" -- "5.4 Service Supply Chain Structure" -- "Chapter 6: Service Delivery" -- "6.1 Service Delivery Concept" -- "6.2 Service Delivery System Design" -- "6.3 Customersâ{u0080}{u0099} Roles in Service Delivery" -- "6.4 Customer Expectation of Industrial Services" -- "Chapter 7: Managing Service Delivery" -- "7.1 Service-Level Agreements" -- "7.2 Performance Measurement" -- "7.2.1 Service Delivery Quality"
  • "7.3 Installed Base Management" -- "7.4 Enterprise Asset Management" -- "Chapter 8: Role of Technology in Servitization" -- "8.1 Technology and Servitization" -- "8.2 Internet and Connected Products" -- "8.2.1 Architecture of Smart Physical Products" -- "8.2.2 Remote Management Systems in Service Products" -- "8.3 Industrial Standards for Managing Service Platforms" -- "8.4 Condition-Based Maintenance" -- "8.5 Cloud-Based Services and Portals" -- "8.6 Big Data Analytics" -- "8.7 Applification" -- "Chapter 9: Pricing Decisions: From Ownership to Subscription" -- "9.1 Subscription Services" -- "9.2 CAPEX and OPEX" -- "9.3 The Subscription Economy" -- "9.4 Pricing Models" -- "9.5 Freemium Pricing Model" -- "9.6 Software Ecosystem Model" -- "9.6.1 Directed Approach" -- "9.6.2 Undirected Approach" -- "9.6.3 Tiers of Developers" -- "Chapter 10: Value Chain Effects" -- "10.1 Cocreation and Coproduction of Value" -- "10.2 Supply Chains and Networks" -- "10.3 Vertical and Horizontal Integration" -- "10.4 Moving Downstream in a Value Chain" -- "Chapter 11: Conclusions" -- "Acknowledgment" -- "References"
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Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b4385961'}
Extent
1 online resource (102 pages)
Form of item
online
Isbn
9783319404301
Media category
computer
Media MARC source
rdamedia
Media type code
c
Sound
unknown sound
Specific material designation
remote

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