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The Resource Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin, (electronic resource)

Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin, (electronic resource)

Label
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
Title
Delight your customers
Title remainder
7 simple ways to raise your customer service from ordinary to extraordinary
Statement of responsibility
Steve Curtin
Creator
Contributor
Subject
Language
eng
Cataloging source
MiAaPQ
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
dictionaries
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin, (electronic resource)
Label
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary, Steve Curtin, (electronic resource)
Link
http://libproxy.rpi.edu/login?url=https://ebookcentral.proquest.com/lib/connectny/detail.action?docID=1183297
Publication
Note
Includes index
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Color
multicolored
Contents
Introduction -- Function vs. essence -- Three truths of exceptional customer service -- Seven simple ways to raise customer service -- Express genuine interest -- Share unique knowledge -- Convey authentic enthusiasm -- Use appropriate humor -- Provide pleasant surprises -- Deliver service heroics -- Incorporating job essence into job function -- From ordinary to extraordinary -- Index
Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b4060251'}
Edition
1st ed.
Extent
196 p.
Form of item
  • online
  • electronic
Other physical details
ill.
Reproduction note
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Specific material designation
remote

Library Locations

    • Folsom LibraryBorrow it
      110 8th St, Troy, NY, 12180, US
      42.729766 -73.682577
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