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The Resource Cruise Business Development : Safety, Product Design and Human Capital

Cruise Business Development : Safety, Product Design and Human Capital

Label
Cruise Business Development : Safety, Product Design and Human Capital
Title
Cruise Business Development
Title remainder
Safety, Product Design and Human Capital
Creator
Subject
Language
eng
Cataloging source
MiAaPQ
Literary form
non fiction
Nature of contents
dictionaries
Cruise Business Development : Safety, Product Design and Human Capital
Label
Cruise Business Development : Safety, Product Design and Human Capital
Link
http://libproxy.rpi.edu/login?url=https://ebookcentral.proquest.com/lib/rpi/detail.action?docID=4510542
Publication
Copyright
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Related Location
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Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • "Editorial Note" -- "Acknowledgements" -- "Contents" -- "Part I: Cruise Safety" -- "Chapter 1: Safety, Security, Health and Social Responsibility" -- "1.1 Definition of Terms: It Is All About Perspective" -- "1.2 Illustrating the Concept of Perspective" -- "1.2.1 Passengers Overboard" -- "1.2.2 Illness Outbreaks" -- "1.2.3 How Large Is Too Large" -- "1.2.4 CLIA Cruise Passenger Bill of Rights" -- "1.3 What Perspective Do We Take?" -- "1.3.1 Community Engagement: Encouraged But Not Valued" -- "1.3.2 It IsnÂt́ What You Publish, It Is Where You Publish" -- "1.3.3 The Paradox of Funded Research" -- "1.4 Conclusion" -- "References" -- "Chapter 2: Crime at Sea: A Comparison of Crime on Carnival Cruise Lines, 2007-2011" -- "2.1 Introduction" -- "2.2 The Nature of the Problem" -- "2.3 Methodology" -- "2.4 Data Analysis" -- "2.4.1 Theft" -- "2.4.2 Sex Related Incidents" -- "2.5 Discussion" -- "2.6 Conclusion" -- "References" -- "Chapter 3: S̀tranded at SeaÂ:́ Exploring Passengers ́Reactions During Incidents at Sea" -- "3.1 Introduction and Background" -- "3.1.1 T̀oo Big to SailÂ:́ Passenger Diversity and Technological Complexity" -- "3.1.2 Disabling Accidents at Sea: Carnival Triumph Incident" -- "3.2 Research Question and Methodology" -- "3.2.1 Research Relevance and Expected Outcomes" -- "3.2.2 Research Methodology: Qualitative Content Analysis" -- "3.3 Results and Discussion" -- "3.3.1 Cruise Passengers ́Situation Perception" -- "3.3.1.1 Primary Appraisal: Information Processing" -- "3.3.1.2 Primary Appraisal: Gratification (of Basic Needs)" -- "3.3.1.3 Primary Appraisal: Attribution Specificity and Past Events Comparison" -- "3.3.1.4 Secondary Appraisal: Perceived Crew Competence and External Support Visibility" -- "3.3.1.5 Re-Appraisal (Observed Outcomes): Observed Anti-Social Behaviour"
  • "3.3.1.6 Re-Appraisal (Observed Outcomes): Perceived Self-Determination/Privacy" -- "3.3.1.7 Re-Appraisal (Observed Outcomes): Compensation (Expected)" -- "3.3.2 Cruise Passengers ́Reactions" -- "3.3.2.1 Active Involvement and Perceived Solidarity" -- "3.3.2.2 Positive Recollection and Positive Interpretation (Optimism)" -- "3.3.2.3 Dramatisation" -- "3.3.2.4 Generic Attribution" -- "3.3.3 Synthesis: Towards a Conceptual Model of Managing Incidents at Sea" -- "3.4 Theoretical Implications: Passenger Shipping Safety and the Human Factor" -- "3.4.1 Positive Scenario: P̀assengers as a ResourceÂ"́ -- "3.4.2 Negative Scenario: P̀assengers as Liability and Disruption FactorÂ"́ -- "3.4.3 Anxiety Emergence Effect (S̀mall Measures Can Make a Big DifferenceÂ)́" -- "3.4.3.1 Contextual Information Effect (Ùnderstanding Breeds SafetyÂ)́" -- "3.4.3.2 Anxiolytic Participation Effect (Àction Reduces AnxietyÂ)́" -- "3.5 Practical Implications: S̀oft ́Incident Management" -- "3.5.1 Hotel Staff Role Re-Definition" -- "3.5.2 Tourist Citizenship" -- "3.6 Concluding Remarks" -- "References" -- "Part II: Cruise Design: Business Models, Destinations and Products" -- "Chapter 4: Rise of Alternative Business Models in the Era of Expensive Megaships" -- "4.1 Introduction" -- "4.1.1 Economy of Scale" -- "4.1.2 M̀̀ega-CruisingÂÁ̂,́ an Unsustainable Model" -- "4.1.3 Growing Bug in the Business Model" -- "4.2 Alternative Models" -- "4.3 Business Model Comparison" -- "4.3.1 Ship Attributes" -- "4.3.1.1 Column B: Mobility Performance" -- "4.3.1.2 Column C: Ecological Factor Emissions/Energy Efficiency (Passenger-Day)" -- "4.3.1.3 Column D: Average Capacity (Capacity of Crews and Passengers Per Ship)" -- "4.3.1.4 Column E: Vessel Ownership" -- "4.3.1.5 Mega trends" -- "4.3.1.6 Calculating GMA Matrix" -- "4.4 Results and Discussion" -- "References"
  • "Chapter 5: Port Dues as an Element of Cruise Port Competitiveness" -- "5.1 Introduction" -- "5.2 Cruising Subjects as Customer Determinants" -- "5.3 Structure of Cruise Price as a Travel Decision Factor" -- "5.4 Port Dues in the Function of the Tourists ́Decision" -- "5.5 Port Dues in the Function of the Cruise Company Decision to Call Dubrovnik" -- "5.6 Conclusion" -- "References" -- "Chapter 6: Cruise Tourism in Northeast Asia" -- "6.1 Introduction" -- "6.2 Development in Northeast Asia Cruise Industry" -- "6.2.1 International Suppliers" -- "6.2.2 Regional Cruise Operators" -- "6.3 Methodology" -- "6.4 Core Markets in Northeast Asia" -- "6.4.1 Welcoming C̀ruise Golden EraÂ"́ -- "6.4.1.1 Development of the Chinese Cruise Market" -- "6.4.1.2 Distribution System" -- "6.5 South Korea: A Marquee Destination in Northeast Asia" -- "6.6 Cruise Tourism in Japan" -- "6.7 Conclusion" -- "References" -- "Chapter 7: Information-Knowledge-Experience: Heraklion Port Case Study" -- "7.1 Introduction" -- "7.2 In the Era of Memorable Cruise Experiences: From Everything to Nothing" -- "7.3 The Port of Heraklion: A Brand New T̀raditional ́Destination" -- "7.3.1 Cruise Port Evolution" -- "7.3.2 The Re-design of Cruise Port Policy" -- "7.3.2.1 Story Telling" -- "7.3.2.2 Access to Information" -- "7.3.3 Passengers ́Opinions" -- "7.4 Conclusions" -- "References" -- "Chapter 8: Vacation Promises in the Visual Language of Cruise Catalogues" -- "8.1 Introduction" -- "8.1.1 Maritime Mobility at ITD/Braunschweig University of Art" -- "8.2 Design and Design Research: An Extended Understanding" -- "8.3 Part 1: The Study" -- "8.3.1 Research Motivation and Purpose" -- "8.3.2 Research Question: Vacation Promises in Cruise Catalogues" -- "8.3.3 Research Hypotheses, Process and Method" -- "8.3.4 Selection of Catalogues, Image Collection, Describing and Comparing the Catalogues"
  • "8.3.5 Analysing, Interpreting and Comparing the Catalogues" -- "8.3.6 Differences and Similarities of Vacation Promises" -- "8.4 Part 2: Design Perspectives" -- "8.4.1 So What? Design-Driven Innovation as a Way Out" -- "8.4.2 Designing New Cruise Products: Imagining New Meaning Spheres" -- "8.4.3 Practice-Based Design Research: Scenario Techniques as a Methodical Tool" -- "8.4.4 Suggestion for Cruise Companies" -- "References" -- "Chapter 9: Quantifying Aesthetic Preferences in Cruise Ship Exterior Design" -- "9.1 Introduction" -- "9.2 Methodology" -- "9.3 Database Building" -- "9.3.1 Data Range" -- "9.3.2 Categorization of Geometric Factors" -- "9.3.3 Survey" -- "9.3.4 Database Building" -- "9.4 The Design of Experiments (DOE)" -- "9.5 Fuzzy Modelling" -- "9.5.1 Membership Functions" -- "9.5.2 Fuzzy If-Then Rule" -- "9.5.3 Fuzzy Inference" -- "9.6 Application to the Ship Design" -- "9.7 Conclusion" -- "References" -- "Chapter 10: On-Board Cultures of Cruise Ships and Cruise Product Development" -- "10.1 Introduction and Focus" -- "10.2 Research Design and Methodology" -- "10.2.1 Actors of the On-Board Cultures" -- "10.2.2 On-Board Cultures and the Relationship to the Everyday Culture of the Destination" -- "10.2.3 M̀̀ap of Socio-Cultural RelationsÂÁ̂"́ -- "10.3 Actors of On-Board Cultures on Cruise Ships" -- "10.4 On-Board Cultures and Their Relationship to the Everyday Culture of the Destination" -- "10.5 Openness of Passengers Towards the Entertainment Offers" -- "10.6 Intercultural Aspects on Board" -- "10.7 Distance Between Passengers and Staff" -- "10.8 Public Perception of the Travel Concept" -- "10.9 Relations Between Passengers and Residents of the Destination" -- "10.10 Design Options" -- "10.11 Conclusion" -- "References" -- "Chapter 11: Cruise Customer Loyalty Improvement with Social Media" -- "11.1 Introduction" -- "11.2 Social Media"
  • "11.3 Research Methodology and Results" -- "11.3.1 Research Design" -- "11.3.2 Illustrative Case Study" -- "11.3.3 Use of Own and Other Social Media" -- "11.3.4 Use of Moderated and Unmoderated Social Media" -- "11.3.5 Key Findings" -- "11.4 Discussion and Recommendations" -- "11.5 Limitations" -- "11.6 Conclusion and Further Research" -- "References" -- "Chapter 12: Creating Loyal Customers: Three Generations of Cruise Travellers" -- "12.1 Introduction" -- "12.2 The Cruise Industry" -- "12.3 Methodology" -- "12.4 Method" -- "12.5 The Narratives" -- "12.5.1 Conversation with My Sister" -- "12.6 Creating Loyal Customers" -- "12.7 Conclusions" -- "References" -- "Chapter 13: Cruise Passengers ́Willingness to Pay for Sustainable Cruises" -- "13.1 Introduction" -- "13.1.1 Context Description" -- "13.2 Research Questions" -- "13.3 Literature Review" -- "13.3.1 Willingness-to-Pay Measurement for Sustainable Tourism" -- "13.3.1.1 Willingness-to-Pay Measurement" -- "13.3.2 Variables" -- "13.4 Conceptual Framework" -- "13.5 Research Methodology" -- "13.5.1 Methodology" -- "13.5.2 Dependent Variable" -- "13.5.2.1 Intention/WTP" -- "13.5.3 Independent Variables" -- "13.5.3.1 Moral Norm (MN)" -- "13.5.3.2 Sustainable Attitudes (SA)" -- "13.5.3.3 Price/Value Orientation (P/VO)" -- "13.5.3.4 Brand Loyalty (BL)" -- "13.5.3.5 Attitude Towards Behaviour (ATB)" -- "13.5.3.6 Subjective Norm (SN)" -- "13.5.3.7 Perceived Behavioural Control (PBC)" -- "13.5.3.8 Education" -- "13.5.3.9 Income" -- "13.5.3.10 Past Behaviour" -- "13.5.4 Questionnaire Design" -- "13.5.5 Data Collection" -- "13.5.6 Analytical Framework" -- "13.6 Analysis and Results" -- "13.6.1 Data" -- "13.6.1.1 Descriptive Statistics" -- "13.7 Construct Validity and Reliability" -- "13.7.1 Multi-Collinearity" -- "13.7.2 Confirmatory Factor Analysis" -- "13.7.3 CronbachÂś Alpha"
  • "13.7.4 Multiple Linear Regression"
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{'f': 'http://opac.lib.rpi.edu/record=b4385165'}
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1 online resource (278 pages)
Form of item
online
Isbn
9783319273532
Media category
computer
Media MARC source
rdamedia
Media type code
c
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unknown sound
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remote

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