Coverart for item
The Resource Critical knowledge transfer : tools for managing your company's deep smarts, Dorothy Leonard, Walter Swap, Gavin Barton

Critical knowledge transfer : tools for managing your company's deep smarts, Dorothy Leonard, Walter Swap, Gavin Barton

Label
Critical knowledge transfer : tools for managing your company's deep smarts
Title
Critical knowledge transfer
Title remainder
tools for managing your company's deep smarts
Statement of responsibility
Dorothy Leonard, Walter Swap, Gavin Barton
Creator
Contributor
Author
Subject
Language
eng
Summary
"Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs-all organizations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organizations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge-knowledge that is largely undocumented and lives inside of people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears"--
Assigning source
Provided by publisher
Cataloging source
DLC
Index
index present
LC call number
HD30.2
LC item number
.L457 2015
Literary form
non fiction
Nature of contents
bibliography
Critical knowledge transfer : tools for managing your company's deep smarts, Dorothy Leonard, Walter Swap, Gavin Barton
Label
Critical knowledge transfer : tools for managing your company's deep smarts, Dorothy Leonard, Walter Swap, Gavin Barton
Publication
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
http://library.link/vocab/cover_art
https://contentcafe2.btol.com/ContentCafe/Jacket.aspx?Return=1&Type=S&Value=9781422168110&userID=ebsco-test&password=ebsco-test
Dimensions
25 cm
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b3622935'}
Extent
219 pages
Isbn
9781422168110
Lccn
2014021493
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
System control number
(OCoLC)881280239

Library Locations

    • Folsom LibraryBorrow it
      110 8th St, Troy, NY, 12180, US
      42.729766 -73.682577
Processing Feedback ...