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The Resource Analyzing and theorizing the dynamics of the workplace incivility crisis, Michael Leiter, (electronic resource)

Analyzing and theorizing the dynamics of the workplace incivility crisis, Michael Leiter, (electronic resource)

Label
Analyzing and theorizing the dynamics of the workplace incivility crisis
Title
Analyzing and theorizing the dynamics of the workplace incivility crisis
Statement of responsibility
Michael Leiter
Creator
Subject
Language
eng
Summary
"Contemporary worklife builds upon a foundation for teamwork among skilled and dedicated people. Despite the utility of supportive working relationships and despite extensive consulting activity on leadership and team building, employees complain extensively about mistreatment by their bosses and colleagues. Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis presents a theoretic framework for considering the fundamental issues of group dynamics and individual psychology that lie behind this ongoing workplace incivility crisis. It contextualizes the need for belonging as a motivation that shapes expressed social behaviour and intensifies received social behaviour. Looking at cognitive elements as well as rudeness rationales that pertain to workplace incivility and its justification, this work maps social constructs, including the role of team leadership, that lead to setting implicit social norms. In addition to formulating a theoretical framework, Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis considers methods to address the dynamics that perpetuate incivility at work and actively points at setting an action agenda to evaluate their impact."--
Member of
Assigning source
Provided by publisher
Cataloging source
YDXCP
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Series statement
SpringerBriefs in Psychology,
Series volume
8
Analyzing and theorizing the dynamics of the workplace incivility crisis, Michael Leiter, (electronic resource)
Label
Analyzing and theorizing the dynamics of the workplace incivility crisis, Michael Leiter, (electronic resource)
Link
http://libproxy.rpi.edu/login?url=http://dx.doi.org/10.1007/978-94-007-5571-0
Publication
Related Contributor
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Bibliography note
Includes bibliographical references
Color
multicolored
Contents
The current crisis -- Forms of workplace mistreatment -- Causes and consequences of workplace mistreatment -- Taking action to address workplace incivility -- Civility, respect, and engagement (CREW) in the workplace at the Veterans Health Administration -- The impact of CREW -- Conclusions
http://library.link/vocab/cover_art
https://contentcafe2.btol.com/ContentCafe/Jacket.aspx?Return=1&Type=S&Value=9789400755710&userID=ebsco-test&password=ebsco-test
Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b3544161'}
Extent
1 online resource (vii, 87 p.).
Form of item
online
Isbn
9789400755710
Isbn Type
(electronic bk.)
Sound
unknown sound
Specific material designation
remote
System control number
(OCoLC)819508549

Library Locations

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      42.729766 -73.682577
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