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The Resource Aligning training and client expectations, by Michael Brenner

Aligning training and client expectations, by Michael Brenner

Label
Aligning training and client expectations
Title
Aligning training and client expectations
Statement of responsibility
by Michael Brenner
Creator
Author
Subject
Language
eng
Summary
There are no promises that a training session will be a success. In fact, there most certainly will be some friction between a trainer and a client. However, you can improve the chances for a positive interaction by ensuring that the expectations of your client and the training you plan are in alignment. Open communication and confirmation in writing will help both sides understand what is expected and what will be delivered. This Infoline will: explain how you as a trainer can approach the engagement with HEART - honesty, empathy, accountability, resiliency, and trustworthiness; offer tips on handling the contracting process; outline the advantages and disadvantages of various data collection methods; provide guidance on how to achieve a successful intervention so that training recommendations are implemented. --
Assigning source
Edited summary from book
Cataloging source
CtWfDGI
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
Series statement
Infoline
Series volume
vol. 27, issue 1414 (June 2014)
Aligning training and client expectations, by Michael Brenner
Label
Aligning training and client expectations, by Michael Brenner
Publication
Copyright
Related Contributor
Related Location
Related Agents
Related Authorities
Related Subjects
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
mixed
Content category
text
Content type code
txt
Content type MARC source
rdacontent
http://library.link/vocab/cover_art
https://contentcafe2.btol.com/ContentCafe/Jacket.aspx?Return=1&Type=S&Value=9781607284222&userID=ebsco-test&password=ebsco-test
Dimensions
unknown
http://library.link/vocab/discovery_link
{'f': 'http://opac.lib.rpi.edu/record=b4316669'}
Extent
1 online resource
Form of item
online
Isbn
9781607284222
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
Specific material designation
remote

Library Locations

    • Folsom LibraryBorrow it
      110 8th St, Troy, NY, 12180, US
      42.729766 -73.682577
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